Privacy Policy

Privacy Policy

Website

On the Lloyd Language Services website, we do not collect any personal information about you. You can contact us via telephone or email, and that’s it. If you choose to become a customer with us, we will of course save your contact and billing information for administration purposes, but that information will never be shared or sold to any third party. Our website is scanned regularly.  We do not use cookies or tracking software on our website. 

Language Services

At Lloyd Language Services, we use state-of-the-art computer-aided translation technology. In the process of creating your translation, we save the source text and the translated text in a database for future reference. This ensures a uniform style and consistent use of terminology in every translation we create for you. We do not save any personally identifiable information, and we do not share or sell any information with third parties. Only Lloyd Language Services personnel and contracted suppliers (freelancers) have access to this information and all have signed non-disclosure agreements to preserve the confidentiality of your texts and your data.

Third-party Disclosure

 We do not share or sell any information with outside parties. 

CVs and Personal Resumés

If you choose to have Lloyd Language Services translate or edit your CV/professional resumé, you will always be asked to remove any personal data, such as your CPR/social security number, address and telephone number, from the text before we begin working with the text.

Archiving

To provide you with the best possible service, we always save all source and target texts as well as any correspondence pertaining to your project in our archives. However, if you do not want us to archive your material for future reference, please inform us and we will delete all material after completion of the project. Otherwise, all material will be deleted after a period of time in accordance with applicable legislation in Denmark, including the General Data Protection Regulation.

Virus and Malware

Any information and documents you choose to share with us are saved on our local computers with regular backups on external hard disks, as well as in secure cloud system provided by Dropbox. Our website and computers are vigilantly updated and continuously scanned for virus and malware. If you believe you have received a virus from us or have transmitted a virus to us, please contact Jenifer Lloyd immediately at: +45 6160 0644/contact@languageservices.pro.

Data Protection and Backup

In addition to subscribing to a safe cloud backup solution (provided by Dropbox), we practice physical backup of all data at two separate locations. Any requests to delete data will be executed on all physical computers, as well as all backups, both physical and cloud-based.

Danish Data Protection Agency

If you require more information on the regulations governing the protection of personal data in Denmark and your rights, please contact the Danish Data Protection Agency (site in Danish).

GDPR

For more information on the EU General Data Protection Regulation, and how it applies in Denmark, please visit contact@languageservices.pro.

Contact Us

You are always welcome to contact us by writing to contact@languageservices.pro if you have any questions about how we process your personal data. We are also happy to delete any information you may have shared with us upon request.